🤲 Real leadership is about influence. And influencing others starts with learning and serving — understanding where your people are struggling and helping them fill in the gaps. A great company doesn’t talk about community. They influence it. They become a part of it so they can build it, enrich it, and serve it.
I’ve seen it firsthand. The BPOs who measurably invest in their people and communities are the same BPOs that forge partnerships that don’t break apart at the first sign of friction.