by Michael Replogle | Nov 12, 2024 | Blogs
The typical RFP process is like reading a company’s highlight reel on social media. You’re only seeing what they want you to see. Choosing a BPO partner through conventional RFPs often leaves businesses disappointed when reality doesn’t match the proposal....
by Michael Replogle | Nov 7, 2024 | Blogs
A lot of BPOs can sound great on paper. But does your business need paper? 👀 Or do you need a partner?
by Michael Replogle | Nov 5, 2024 | Blogs
I’m seeing a lot of 💡 epiphanies 💡about how happy employees are creating happy customers. If you’re just now learning that improving the employee experience leads to better CX, welcome to a club my grandfather roped me into back when I was a kid working on a...
