by Michael Replogle | Nov 26, 2024 | Blogs
Attrition isn’t just a problem for supervisors. It’s everyone’s problem. 👀 Recruiting, operations, finance, client success — everyone has skin in the game. If your employees are leaving, that’s not a them problem; that’s an us problem. Take a hard look at...
by Michael Replogle | Nov 21, 2024 | Blogs
🤲 Real leadership is about influence. And influencing others starts with learning and serving — understanding where your people are struggling and helping them fill in the gaps. A great company doesn’t talk about community. They influence it. They become a part...
by Michael Replogle | Nov 19, 2024 | Blogs
You can Google anything these days. ❓How do I start a business? ❓What are the top 10 CRM platforms for enterprise-level companies? ❓Which RFP template is most effective? You can plug these into Google, and you’ll get a ton of pages — each packed with “insights”...
by Michael Replogle | Nov 12, 2024 | Blogs
The typical RFP process is like reading a company’s highlight reel on social media. You’re only seeing what they want you to see. Choosing a BPO partner through conventional RFPs often leaves businesses disappointed when reality doesn’t match the proposal....
by Michael Replogle | Nov 7, 2024 | Blogs
A lot of BPOs can sound great on paper. But does your business need paper? 👀 Or do you need a partner?
